Refund policy

Failed generations

If a generation reaches a confirmed failed state, its consumed credits are automatically returned to your account. A pending generation is still being processed and is not yet a confirmed failure. Check your song library for its latest status.

Subscription cancellation

Manage your subscription from Billing. Cancelling stops future renewals under the payment provider’s subscription process; it does not automatically refund past payments or completed generations.

Payment questions

For duplicate charges, billing mistakes, or a service issue, contact us through Support with your order number. Refund requests are reviewed against the payment record, service delivered, and any applicable consumer rights. We do not promise an automatic refund for every completed generation or used credit purchase.

Your rights

Nothing in this policy limits rights that cannot be excluded under applicable law. See our Terms of service.